We are a data-driven insights and design firm that leverages disability (identity and functionality) to help our clients delight their customers and employees (while complying with global regulations).

For Our Customers

Consumer and Employee Insights Gathering/Analysis - We employ specialized market research methodologies targeting core market breakthroughs achieved by studying how people with disabilities (PWD) consume products and interact with environments.

Product and Experience Design - We help companies adjust their products, Customer Experience and Employee Experience. We teach our clients how to embed insights and models into their design process for scale and continuous improvement. 

Go To Market - Adjusting to demand is made simple with our guidance. We know what is important and help our clients avoid compliance mistakes by focusing on delight - while complying with regulation.  

Our Vision

5 Year Vision

Establish disability as the #1 global emerging market.

We define “disability” as:

• People with Disabilities (PWD)

• Friends and Family of PWD

• Broader Marketplace impacted by similar use cases of PWD

40 Year Vision

The Return on Disability Group is the firm that unlocks the economic potential of disability globally and creates catalysts and processes for our Customers to act on this market.

Our Mission

TRANSLATE DIFFERENT INTO VALUE.™

To build the resources that instigate change through new and different actions for Customers globally.

The Return on Disability Group provides data, process, and new offers that allow companies and Public Sector organizations to act on disability in ways that add value to many types of shareholders.